Everything couples ask us before booking — when to start, how billing works, and what happens if plans change.
The most requested venues and dates across Europe and Asia are reserved 12–18 months out, minimum.
Discovery call, region and venue shortlist, deposit and date lock — plus save-the-dates for international guests, before your first-choice venue books out.
Style bundle and design brief finalised, florist and photographer booked, save-the-dates sent for Australian weddings.
Travel Planner opens for guests, running order drafted, RSVP and room-block deadlines managed.
Final headcount, running order confirmed with every vendor, your Regional Coordinator travels in.
Most of our couples hold a symbolic ceremony at their destination and complete the legal marriage at home — this avoids apostilled paperwork filed 3+ months in advance and keeps your destination day free of admin. If you'd prefer to marry legally on location, we'll map exactly what your chosen country requires and the lead time it needs.
Every florist, venue and photographer in our Vendor Directory has been personally worked with by our own team — not sourced from a third-party listing. Your Regional Coordinator has met them in person.
Packages are quoted in EUR as standard, reflecting our European base and vendor network. We can invoice in AUD for Australian clients on request — ask your planner during your discovery call.
Every engagement runs on a clear payment schedule and cancellation policy, laid out in your contract before any deposit is taken — no surprise fees mid-planning.
No — every package starts with a virtual discovery call. Your Regional Coordinator only travels once your venue and design are set, ahead of your wedding.
Our two bases in Mallorca and Bali cover European and Asia-Pacific working hours between them, so there's almost always someone awake on your side of the world. Planning sessions are scheduled to your time zone, not ours.
Yes, and many couples do. Your Planning Suite purchase is credited in full against any Remote or White-Glove Concierge package booked within six months.
All concierge engagements begin with a signed agreement and a deposit to secure your date in our calendar. We take on a limited number of full-service weddings per season to protect the standard of delivery. Your payment schedule is set out in full before any deposit is requested.
Packages are quoted in EUR as standard. Australian clients may be invoiced in AUD on request, at the prevailing rate on the date of invoice. Third-party vendor costs — venues, catering, florals, transport — are quoted and paid in the local currency of your destination and sit outside our planning fee.
Date changes are accommodated wherever our calendar allows, at no additional planning fee. Third-party vendor deposits are subject to each supplier's own terms, which we'll always flag before you commit. Full cancellation terms are set out in your agreement — there are no undisclosed fees introduced mid-planning.
Planning Suite documents are licensed for personal use by the purchasing couple and may not be resold or redistributed. As digital products delivered immediately, they are non-refundable — though your purchase is credited in full against any concierge package booked within six months.
We collect only what we need to plan your wedding, and we never sell or share your data. Guest lists, dietary information and travel details are shared with vendors strictly on a need-to-know basis. Photography from your wedding is only published with your written consent.
International wedding planning & concierge. Studios in Mallorca and Bali, serving couples across Asia, Australia and Europe.